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I want to cancel the pre-seat do I get a refund?

If you want the to cancel it, Cancelation/Refund is allowed unless you have acquired a discount fare, which will not be entitled to reimbursement.

To receive a refund, you must send an e-mail with a copy of the boarding pass and a copy of the receipt with the purchase place until 30 days after the trip: info@sata.pt.