Home / Frequently Asked Questions / Additional Services / There are restrictions for the pre-seat?

There are restrictions for the pre-seat?

Yes, there are restriction in the emergency row and for passengers who may need special assistance, such as:

- People under the age of 16 years;

- Pregnant Women; 

- Elderly (more than 65 years old); 

- Special Group Rates;

- Passengers with reduced mobility who require special assistance;

- Passengers carrying articles in the cabin (animals, bulky items, etc.).

In these cases, if you cannot make the pre-seat online, please contact Sata offices or the Contact Centre.