Home / Clarification

Clarification

SATA released its summer schedule in July, through a publication handed out aboard its aircrafts.

For the benefit of our passengers, the procedures for the social mobility aid repayment were also published in this document.

By mistake, that we deeply regret and for which we apologize, it is said that "the Government started to repay the difference between what you have paid and 134 euros." In fact, under "legal establishment", it is up on the State, through the Directorate General of Treasury and Finance, to ensure the allocation of the social mobility aid. "

SATA regrets this mistake that fortunately didn’t result in any loss to its clients.