Due to Winter Storm Juno - Northeast North America -, there will be a delay on flights S4 221 (Ponta Delgada to Boston), on Tuesday, January 27, and S4 220 (Boston to Ponta Delgada and Ponta Delgada to Lisbon), on Wednesday, January 28. For further information please contact our Contact Center at +351 296 20 97 20.
Distinguished service according to the nature of contact through a software that manages queues and allows passengers to select and remove the password for the preferred service;
You can select the available options of service directly on the keyboard of your phone: Bookings and Payments, SATA IMAGINE, Tele Check-in, among others;
If you book online, the most economic fares available will be firstly offered. You can associate your SATA IMAGINE frequent flyer number and earn miles with your trips. You can pre-seat and select special conditions on a flight when booking online. You also have the possibility to decide your flight experience in advance.
Check-in at the Airport
In order to accomplish all the check-in and security formalities, you must verify the minimum times established for check-in attendance at the airport.
Adult passengers and children have the right to carry up to 20kg (44lbs) of free baggage allowance, infants (with no seat) have 10kg (22lbs). On flights to the US and Canada the free baggage allowance is related to the acquired product.
Your carry-on baggage mustn’t exceed 8kg. Baggage dimensions cannot exceed 55cm x 40cm x 20cm (21in x 16in x 7in) on SATA Internacional flights. You must exhibit all your carry-on baggage at the check-in counter in order to be conveniently tagged.
Meal on board
On flights up to 01h30, a light meal or a beverage service will be offered.
Our inflight magazine Azorean Spirit is available on all SATA flights. With its image recently renewed, in order to turn its reading more pleasant, it offers high quality articles and news coverages, as well as general information on SATA’s services and destinations.
Economy Class seats have a average space between rows of 30cm (11,8 inches).
Children on Board
Coloring books, colored pencils and games will be provided to our younger passengers on board. Looping magazine is also available at the majority of SATA Internacional and SATA Air Açores flights. It’s easy and fun to read, made to our passengers between 8 and 12 years of age.