Resident and Student

The tables below apllies only for Residents in Azores and for students, between 12 and 26 years old, travelling between the place of residence and the school (in this last case at least one of the places must be in the Azores). The resident and student fare applies only when departing/returning from the gateways Santa Maria, Pico e Horta. Infant and Child discount does not apllies with the student fare.

For more info regarding elegebility for the resident and student fare please click on the link below:

Resident Passangers

Student Passengers

 

Fare rules for trips between Azores and Madeira or Portugal mainland.

 

  Discount Smart Value
Fare Class R, N, T, U, V, X, F G, K, W, S, H, L, P, Q Y, B, M
Cabin Economy Economy Economy
Baby discount (0-23 months)

85% of fare value 90% of fare value 95% of fare value
Child discount (2-11 years) n/a 25% of fare value 33% of fare value
Service fee Web 4€ / Office and Call Center 16€

Web 4€ / Office and Call Center 16€

Web 4€ / Office and Call Center 16€

Fee for Credit Card payment, Paypal or ATM (in Portugal only). Free Free Free
Flight Changes*

Cancellation before flight schedule time of departure of- 75€

In case of no show, 100€

Cancellation before flight schedule time of departure- 50€.

In case of no show, 75€

Permitted with no charge.

In case of no show, 50€

Cancellation and refund* Not allowed

Cancellation before flight schedule time of departure- 130€

In case of no show - 155€

Cancellation before flight schedule time of departure- 75€.

In case of no show, 100€

Minimum stay No limit No limit No limit
Maximum stay 12 months
12 months 12 months
Hand baggage
Weight and maximum dimensions
8kg / 55X40X20cm 8 kg  55X40X20cm 8kg  55X40X20cm
Hold baggage
Weight and maximum dimensions
23kg 35kg 46kg
Extra Hold baggage
for students
10kg 10kg 10kg
Excess Baggage 4€/kg 4€/kg 4€/kg
Trip insurance at the payment** Yes Yes Yes
Pre-Seat Normal Free Free Free
Pre-Seat Comfort**** 15€ 15€ 15€
SATA Imagine Milles 25% of the milles flown 50% of the milles flown 100% of the milles flown
Notification Service Free by text message Free by text message Free by text message
Lounge Access n/a n/a n/a
Check-in at the airport Free Free Free
Priority Check-in n/a n/a n/a
Exclusive Embark and Disembark Free Free Free
Magazines and Newspapers n/a n/a n/a
Meal a board*** ok ok ok

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* If the originally purchased fare is not available for the new dates, you may have additional charges. The Service fee is not refundable.
**The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
***In SP flights - SATA Air Açores there is no meal on board.
****In SP flights  - Pre-seat comfort not available.

Note: the resident and student fare applies only when departing/returning from the gateways Santa Maria, Pico e Horta. Infant and Child discount does not apllies with the student fare.

 - Tickets with classes O and A has different rules, that can be checked here.

  ok -  applicable    n/a - not applicable    S4 - SATA Internacional    SP - SATA Air Açores

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.

 

Fare rules for trips exclusively within the azores.

  Semi-Flex Flex
Fare Class L, K Y
Baby Discount (0-23 mths)
Without seat
85% of fare value 90% of fare value
Child Discount (2-11 yrs)
50% of fare value 50% of fare value
Flight Changes* Upgrade No-show: varies between 5€ and 15€ depending on the route.
Minimum Stay Saturday to Sunday No limit
Maximum Stay 3 months 12 months
Hand Baggage
Maximum - 6 kilos / 55X40X20cm
ok ok
Checked Baggage
Maximum - 20 kilos
ok ok
Payment
At same time with credit card
ok ok
Cancellation and Refund n/a Before departure: ok
After departure: before the flight- ok
no show- 15€
SATA IMAGINE Miles 100% 125%
Priority Check-in n/a n/a
Exclusive Embark and Disembark n/a n/a
Lounge Access n/a n/a
Magazines and Newspapers n/a n/a
Meal on Board n/a n/a

The conditions are valid for a ticket used in full, and when flight coupons are used in sequential order.
* If the originally purchased fare is not available for the new dates, you may have additional charges. The Service fee is not refundable.
**The insurance price may vary accordingly with the type of produt (please check the conditions at the time of purchase).
***In SP flights - Sata Air Açores there is no meal on board.

Note: the resident and student fare applies only when departing/returning from the gateways Santa Maria, Pico e Horta. Infant and Child discount does not apllies with the student fare.

 - Tickets with classes O and A has different rules, that can be checked here.

  ok -  applicable    n/a - not applicable    S4 - SATA Internacional    SP - SATA Air Açores

Note: No Show Policy - If you are not planning to travel on any portion of your itinerary, please cancel or change your reservation prior to the scheduled departure of the flight. Customers who fail to cancel or change their reservations prior to scheduled departure or fail to board their flight, are subject to penalties. Additionally, the entire reservation including any remaining flights on the ticketed itinerary will also be cancelled and all, or partial funds from the “No Show” reservation will be forfeited.